need help replacing my dogs tore it apart
Quick Learner
May 8, 2023 3:31 pm
I am leaving looking for a part for my Legance 3 patio door screen. The screen has no rollers but has a plastic insert in the bottom that has a "tongue" part that fits into a groove in the track. The plastic part is broken from my dogs pushing on the door. I am hoping you would have this plastic insert. Thank you.
4 user uploaded images
4 Replies
Emily from SWISCO
May 10, 2023 9:52 am
Hi there!
I'm afraid I can't identify what you may have from these photos. I would need you to remove an undamaged sample and show us a clear photo of the end profile. Let me know if that'd be possible!
Quick Learner
May 10, 2023 3:57 pm
I am unable to remove it without totally trashing it. Here is a side view of how it looks in the screen from the end.
1 user uploaded image
Emily from SWISCO
May 10, 2023 4:11 pm
Thank you for getting back to me. We don't sell a replacement for this sweep insert, unfortunately. Your best bet would be to contact the original manufacturer whoever they may be. I am very sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions.