need new channel balance for 34lb window sash. 21 inch long

Quick Learner from Florida
I need new 21 inch channel balances that look like this one for a 34 lb window
2 user uploaded images
6 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thanks for reaching out to us. The balance shown here looks like the S351-21 or S390-21. The best match will depend on the bottom shoe depth as shown below. We don't have a stamp that can support your window sash but please allow us to look into that for you. 

In the meantime, can you tell us the depth of your bottom shoe?

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Quick Learner from Florida
Hello Emily,
My bottom shoe depth is 1 inch. That seems to be the S-351-21. Will that one support a 34lb window sash?
Thank you,
John
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for confirming, John! We don't have a stock stamp option that can support this sash weight but we can still help via custom order. I'm going to email you a purchase link and price quote for (2) S351-21 balances with the 2065 stamp that you can use to place an order on our website. Please note that there is a 5-6 week lead time as well. 

Quick Learner from Florida
Hello again, 
You quoted me the attached quote last year but I didn't order it yet. Is like to place the order now. Could someone reactivate it or start another one with the same 2 items on it please?
Thank you!    
Emily
Emily from SWISCO
SWISCO
Expert

Certainly! I've just emailed you a new purchase link for (2) S351-21 balances with the 2065 stamp. Please note that there is a 5-6 week lead time as well.

Please let us know if you have any questions! 

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