part 39-325 + 39-326 need slightly different

Quick Learner from Des Moines, IA
I just ordered and received casement window operator parts 39-326 + 39-325 and they are excellent except for one very important detail (see photos) that we did not notice when doing our search. Your part (the end of the Operator) has the pin facing downward. My Operator has the pin facing up.

I will need to return what I purchased, but I do need the correct part and I'm hoping you folks have it. With the pin facing up.

Please let me know that you have what I need and what the part numbers are so I can get them ordered right away. I have a time issue to resolve with these parts, so any help you can give is appreciated, thank you.
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

It looks like you could use our 39-329 as a replacement for your operator. You'll also need a new crank, which would be either our 39-114L or 39-205 that both go with this operator. Thank you!

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