part identity help

Home Owner from Ventura California
Metal length = 24", 
stamp reads, 23 4 JR CALDWELL 
5 user uploaded images
4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

We can help with this. We would also like to see an image of the inside of the balance’s metal channel, where the innerspring connects to the pulley mechanism; this connection is located in the middle of the channel. 

Can you measure the depth of the bottom shoe as well and tell us what you get?

Profile view of a winged balance attachment
Profile view of a winged balance attachment

Home Owner from Ventura California
And the bottom shoe measures 1-1/16"
I have also recently found out the window is Milgard.
4 user uploaded images
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for getting back to us! With this combination of attachments, you could have either the S380-24 or S385-24 channel balance. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. Based on the shoe measurement you provided, you'll most likely need the S385 but make sure to confimr since, unfortunately, we are not able to make our exact dimensions from photos. 

You'll also need 2340 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides