patio door lock, etc

Thanks for writing in. There is certainly a decent chance that the thumb lever is only flimsy due to the mortise lock failing. In which case you could just replace your outside pull with something like our 82-042. If you want to consider a full handle set though, see our 82-032 or 82-033, depending on the coloration you prefer.

Yep! Every handle set you just named is fully compatible with your mortise lock. I am confident that they'd all work on your door.

Hey, Linda! Thanks for reaching out to us again. I just got back from vacation and am trying to catch up with my inbox.

I'm glad to hear the 82-042 worked well for you. This is, indeed, the same outer handle that comes with the 82-069 (except the 82-042 isn't available in white). It is also compatible with the 82-035 set. I actually use it quite often when a customer has the 82-035 on their door and want a black colored exterior pull.

Unfortunately, the inside handles you see in our handle sets are not available separately. We are only able to provide these as kits. I apologize for the inconvenience.

That is peculiar. Typically, when a new mortise lock doesn't engage the keeper, you have to adjust it a little to get it to stick out the proper distance. If you did that and it still doesn't work, try adjusting the bottom rollers. There should be screws on the sides of the door at the very bottom. If you turn these, the door will raise and lower. Play around with that and see if that helps.

Honestly, this is kind of a shot in the dark. I see no reason why your rollers would become misaligned by just installing a new handle. Still, it's worth a shot. We can at least eliminate that as a possibility. The only other explanation is that the mortise still needs to be adjusted.

Try removing the mortise latch 82-214 from the door and see if it operates outside of the door using the thumb turn or a flat blade screw driver.

Unfortunately not. The screw is the only thing that allows you to adjust the mortise. You could potentially adjust the keeper itself by padding it out with washers. Let me know if that works!

Awesome!! That's fantastic news. When all else fails, shove some washers behind it. That rule has served me well in my years here. We'll definitely get in touch with the manufacturer for more detailed information, believe me.

We are very happy to help, of course. Please let me know if you ever need anything else.