pella between the glass slim shades not working. what do I need to do to make them tilt

Question

I have four casement pella windows in a row with between the glass slim shades.  One is not working.  The shades have pulls on them.  Can you help?

Emily · Accepted Answer

Hello there! We appreciate you reaching out to us. We, unfortunately, don't deal with Pella shades. Contacting Pella directly would be your best bet. I am very sorry for the inconvenience.