pella latch broke inside sash

A quick learner from Ohio says:
I'm trying to replace the latch on my Pella screen door. Unfortunately, it broke and I can't get to the other end to release it. How to?
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Tom from SWISCO responded:

Looks like a broken version of our 83-115. We actually have a tutorial video on how to remove these. I highly recommend watching it. Let me know if you have any questions!

How to replace a Pella sliding screen door latch
How to replace a Pella sliding screen door latch
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