pgt window balancers

A quick learner from venice florida says:
November 8, 2013
i need the window balancers for pgt window about 10 yrs. old. thenumbers ob balancer are 17 9 26# j0 caldwell, the matal piece measures 18 inchs long about 1/2 inch wide and about 9/16 deep the top plastic has 1/8 inch ear on both sides.

thank you
tony b.
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Paul from SWISCO responded:
November 9, 2013
Thank you for posting. I'm not sure what you have, exactly. Can you send me a few pictures of your balances removed from the window? Please make sure to take pictures of the nylon attachments on either end, as well as the stamp. Those are important for us to see.

Can you also tell me the weight of your window sash?
A quick learner from venice florida says:
November 10, 2013
the sash weights approx. 23 pounds, my scale maybe off so i would rather error to the higher weight i will sent 5 photos
thank you
tony
User submitted photos of a window balance.
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Tom from SWISCO responded:
November 12, 2013
Thanks for the additional images. Check out our 15-001 and 15-002 and tell me which is a closer match to the bottom attachment of your window balance.
Comparison of 15-001 & 15-002
Comparison of 15-001 & 15-002
A quick learner from venice florida says:
November 12, 2013
15-001 has the same measurments as the one i have. can you let me know the cost and the waiting time??
thank you
tony
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Tom from SWISCO responded:
November 13, 2013
Great. The balance you need is the S395-18 with the 1760 option. These balances are assembled in our warehouse. At checkout you will be provided with various shipping methods and estimated delivery times. If you choose an expedited shipping method your order will ship out by the very next business day.
Channel Balance Shoe, 1-1/8" Depth
Channel Balance Shoe, 1-1/8" Depth
15-001
$0.74
Channel Balance Shoe, 1" Depth
Channel Balance Shoe, 1" Depth
15-002
$0.74
18" Series 395 Channel Balance
18" Series 395 Channel Balance
S395-18
$9.34
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