pivot lock shoe binding, need help

A quick learner from Alabama says:
I have a pivot lock shoe that is binding enough to break off my metal pivot. I have sprayed teflon spray in an attempt to get it move more freely with minimal success. Is there a better way to free up shoe where it will operate properly again? The channel balance seems to be working fine on its on.

Jon
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Good morning, Jon.

It sounds like your pivot shoe is in the locked position. It's possible the break shoe is broken, preventing it from disengaging. Check to see if your pivot bar is too long; that may be adding extra pressure on the shoe. You may want to try filing down the shoe.
A quick learner says:
Thanks,

I broke off the pivot bar, so I think I misdiagnosed the problem. Put on a new pivot bar and it seems to be working fine.

Jon
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.