pivot pins

A quick learner from hopkinton ma says:
Hi
I am in need of new pivot pins and shoes, but i can not find any identifying marks on the window. i can't find what brand the window is any help where to look would be helpful. Can i still buy pivots with just measurements?
the so much

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Paul from SWISCO responded:
Thanks for your question. Please help us help you by sending us photos of the parts you need along with dimensions.
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How to replace a tilt window spiral balance.
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How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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