measured the horizontal channel the pivot shoe sits in inside the window & it seems slightly larger than an inch wide but difficult to tell.....hopefully the pic helps. Please call with any questions, thx
pivot shoe




Hey there!
Thanks for reaching out to us. I'm afraid we can't ID your pivot shoe from this photo alone. Too much of it is obscured by the window track. Can you remove it and show us a photo? We'll also need you to write out the thickness and width dimensions. The video below will show you how to remove the hardware using the cut out method.




If the pivot shoe is in working order, you can reuse it. As for the balance. you'd want either the 3/8" Series 900 or 9/16" Series 600. You'll have to measure the outer tube to determine the best match. You will also want to select the red tip option for your replacements.
Let us know if you have any questions!