pivot shoe identification

A home owner from Medford says:
Hello Swisco Representative,

I am glad to find your website.

I need a Pivot Lock Shoe for a spiral balance tilt window.

The pictures attached show a "Good-PivotLockShoe", "Broken-PivotLockShoe", "mfg-tag", and "Spiral-balance". The Tube diameter is 5/8" (actual 9/16") and 28" long.

From your website it appears to be a Tilt Window 5/8" Diameter Tube Balances - Series 600. The Pivot Lock Shoe measures 2"x1-1/4"x17/32". The matching Product Code: 15-015 comes up but the shape and shoe color are blue not black that I have. Also, the Pivot Lock Shoe design is a little different.


Please confirm the correct part number so I can place an order. Is this a stock part?

User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting! I agree, I think 15-015 is our best match. The blue colored cam is just how they make it now.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)