I am glad to find your website.
I need a Pivot Lock Shoe for a spiral balance tilt window.
The pictures attached show a "Good-PivotLockShoe", "Broken-PivotLockShoe", "mfg-tag", and "Spiral-balance". The Tube diameter is 5/8" (actual 9/16") and 28" long.
From your website it appears to be a Tilt Window 5/8" Diameter Tube Balances - Series 600. The Pivot Lock Shoe measures 2"x1-1/4"x17/32". The matching Product Code: 15-015 comes up but the shape and shoe color are blue not black that I have. Also, the Pivot Lock Shoe design is a little different.
28-inch/pd/Series-600-Spiral-Balance/S600-28
Please confirm the correct part number so I can place an order. Is this a stock part?
Thanks,
David
