plastic pivots

Home Owner

May 10, 2016 10:53 am

put plastic pivots in track using video, they won't move up and down the track. why? these are all the same windows and same pivot shoes..

6 Replies

Paul from SWISCO

May 10, 2016 2:32 pm

It's possible your pivot shoes are still locked. Turn the center cam to unlock them. If that doesn't work, let me know.

Quick Learner

May 10, 2016 6:38 pm

If the center cam is still locked, which way do you turn the cam to unlock it? Clockwise or Counter-clockwise? How many turns?

Tom from SWISCO

May 11, 2016 12:39 pm

You only turn it 90 degrees. Think of it like a key lock for a door.

Quick Learner

May 16, 2016 7:11 am

did that, both ways, still didn't work. it's like the tracks have narrowed but they shouldn't have. I may try silicone but we will see. I was going to buy the "replacement" pivots but the pictures look they are wider and deeper than the originals.

Paul from SWISCO

May 18, 2016 12:50 pm

Silicone spray might work for your pivot shoe, that's a good idea. You could also consider filing down the thickness of the pivot shoe with file ever so slightly.