plastic shoe broken

A home owner from johnstown, pa says:
October 20, 2018
right hand (as facing window) shoe is broken. The coil looks like 4088 or 408S. I don't need the coil, just the plastic shoe
Profile picture of Paul
Paul from SWISCO responded:
October 30, 2018

I do see that you recently ordered the 15-192 certainteed pivot shoe. We believe you may have ordered the correct replacement. We'd like to see the pivot bar you currently are using. We just want to make sure that it fits into the center cam. 
408 Series 170 Coiled Balance Spring
408 Series 170 Coiled Balance Spring
S170-408
$6.55
CertainTeed Pivot Shoe
CertainTeed Pivot Shoe
15-192
$6.39
SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.