problem removing 84-001 roller

A home owner from USA says:
Dear Michael,
I have an aluminum sliding insect screen that is about eight years old. It has rollers similar to your 88-001 model. Some of the roller wheels are missing. I removed the screws that lock it in from the screen side. I can see and locate the hole in the 88-001, but I can not move the spring to remove the device so I can order a replacement roller. I am seeking a way to grab the spring metal pressing and holding the device so I can remove it. Do you have any suggestions or a tool to use. I tried using a narrow ice p;sick to move the spring to no avail. Thanks. Ed
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Dave Sr. from SWISCO responded:
Hey, Ed. We actually have a video on how to remove this kind of roller check it out and let me know if it helps.
Once the roller is out, we could help you identify a match if you were to send us pictures of it.
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