question about replacement roller assemblies

Quick Learner from Three Mile Bay, NY

Jun 22, 2020 11:16 am

Hi, I need to replace some roller assemblies on patio sliding doors. The assemblies are captive within an aluminum channel, and I'm told I can just spread the channel to remove and install the rollers. Do you have a tool that can be used to spread the channel? My local dealer told me to just use vice-grips, and I did that on one door, but it has a good chance of permanently creasing the channel and marring the appearance. Thanks, Tom

6 Replies

Casey from SWISCO

Jun 25, 2020 11:31 am

Hello,

We do have a video on replacing patio door rollers but it does not involve spreading or removing the channel where the rollers install. Take a look and hopefully, this will help make the process easier.

Quick Learner from Three Mile Bay, NY

Jun 25, 2020 11:58 am

I wish my door was similar. The rollers are captive within the bottom channel. If I disassemble the panel, the roller will slide out the end, but I'm worried that I'll never get the channel and gasket back on the glass.

Thanks for the link, though.

Casey from SWISCO

Jun 25, 2020 12:42 pm

I see. Let me pass your inquiry onto one of our senior experts who may have some hands-on experience with the kind of door you're working on. If you could send some photos of the door and channel where the roller installs, as well as the manufacturer if you know who made the door, they may be able to offer some advice. Thank you!

Quick Learner from Three Mile Bay, NY

Jun 25, 2020 1:04 pm

I'll send a photo when I have a door removed. You might find an opportunity to source or fabricate a tool.

Thanks for the reply.

Tom from SWISCO

Jun 26, 2020 12:47 pm

Unfortunately, we don't have a tool meant for the application you're describing. Typically, when a roller seems trapped by the bottom trim, you have to knock the trim off with a mallet and block of wood. Essentially, you need to unscrew it and then give it a few gentle taps to pop it off.

If this process doesn't work for you, you may want to consider getting a professional involved since you would mist likely have something out of the ordinary in the patio door industry.