Replacement Pella Balance Shoe

A home owner from lakeland,fl says:
The shoe parts do not fit. Request 4 replacements the same size that will fit on the balances. I believe I need 1", not 1-1/4". This is a Pella Single Window. The old channel balance does have 28c stamped on it. I think the balances themselves will work.
User submitted photos of a pivot shoe.
Profile picture of Paul
Paul from SWISCO responded:
Hello! You need our 15/16" wide 15-194 green-brake T-Lock shoe.
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
WATCH >
How to install the 26-200 Screw Plug
How to install the 26-200 Screw Plug
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.