removal of bottom rollers

A quick learner says:
I am trying to remove the 84-020 bottom rollers and am not able to do so. Is there a certain way.
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Paul Sr. from SWISCO responded:
To remove the 84-020 roller; first, remove the sliding door from the track. Remove the two screws on the bottom of the door to release the roller. Place the new roller into the door and reinstall the two screws. Place the sliding door back in the track.
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