Dave Sr. from SWISCO responded:
October 1, 2018
Thank you for your patience during this busy season. Check the top of the sliding door to see if there are any guides that might be preventing the door from lifting up. I know that older style Peachtree doors had the sliding door on the out side track. However, if your siding door is on the inside instead, then you will need to remove the stationary door and then remove all the doors toward the out side. Take a look at some related videos we have on sliding doors. It may also help if you can send us some photos of the door you're working on. If we get a good look at it, that might help us determine what you have to do. |