Paul from SWISCO responded:
March 4, 2016
Is it possible to see a few photos of your door, especially the section with the wheel you are trying to remove? That would help us come up with a solution.
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Dave Sr. from SWISCO responded:
March 9, 2016
Thank you for your patience. You could theoretically replace just the wheel, but since your wheel is riveted in that would be difficult to do. See our 84-017 for one possibility, though the screw could get in the way. I would try to replace the complete roller. If you want, remove the complete roller from your door so we can identify the correct part.
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