My home has older windows by a company by the name of custom windows systems. I need to replace window balances. they are metal windows 1/2 " winged many are the same size . # on balance is ( 33 5 BSI ).length is 34". all plastic parts at each end are permanently attached.
replacement CWS Balances for several windows

Handy Person from Summerfield, FL
Sep 22, 2022 1:20 pm
4 user uploaded images
4 Replies

Tom from SWISCO
Sep 27, 2022 10:37 am


Thanks for your photos. Based on what I see here, you have either our S380-34 or S385-34, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

Comparison of the S378, S380 and S385 balance shoes.

Handy Person from Summerfield, FL
Sep 29, 2022 1:19 pm
Tom, Just want to ask about weight this ( S380-34) can handle my windows are 28 lbs.I will need 10 channel balances for 5 windows .

Tom from SWISCO
Sep 29, 2022 1:58 pm


Sure, if you refer to the chart on the S380-34 store page then you have two options: either the 3340, which carries 23 through 28 pounds, or the 3350, which carries 28 through 32 pounds.
Since your old stamp is 33-5, I personally would go with the 3350. They're technically the same stamp. Ultimately, though, the choice is yours.
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