replacement Republic rollers

A quick learner from Lombard, IL says:
Hi. I need to replace the rollers on some of my parents windows. I only have a picture of this tag from one of the windows. Can you tell what roller I need from that? I'm thinking it is the 87-036 or the 87-226. I can go back and take a photo if needed. But I thought I'd see if you can tell from the tag first.
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Casey from SWISCO responded:

Hello,

Unfortunately, the tag doesn't tell us anything about your window hardware since most hardware is not brand specific. To determine if we carry a replacement roller that you could use, we'll need to see an undamaged part removed from the window, along with dimensions to compare to ours. Thank you!

A quick learner from Lombard, IL says:
ok. thanks. It will be a week or so before I can get back to their place. I'll get the part and measurements when I'm there.
A quick learner from Lombard, IL says:
Hi.

I finally got over to my parents and took some photos of the part, which I've attached.

I hope this helps.

thanks......
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Paul from SWISCO responded:

Hello,

Thanks for getting back to us! I went through our selection of sliding window rollers and I came up with the 87-221 as the closest to your dimensions. Take a look and see if this could work for you. Thanks for posting!

A quick learner from Lombard, IL says:
thanks!

I'll give them a try.
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Paul from SWISCO responded:

Great! Let us know how it works out for you. 

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