replacement Truth Entry Guard window part

A quick learner from Oakland says:

October 5, 2019

I need to replace a Truth Entry Guard window part. Here are some of the part numbers:
Base plate: 40471
Long straight arm: 30472rh
Short curved arm: two pieces: R30842, and 20810

Do you have this part?

Thumbnail of the uploaded file named IMG_4427.JPG

Bob from SWISCO responded:

October 8, 2019

Thanks for writing in. See our 39-031 and 39-032. Look over the dimensions and see if you think these could work for you.

A quick learner from Oakland says:

October 10, 2019

Thanks! I've already tried on like that. Unfortunately, it didn't work because the arms need to be on the same side when the window is closed (see the picture that I posted), rather than on opposite sides (as in the ones you linked). Is it possible to reposition the arms? I couldn't find a way to with the one I ordered. Is there anywhere else you would suggest that I look?

Tom from SWISCO responded:

October 11, 2019

Yep, it's definitely possible to reposition the arms to whatever orientation you desire. In fact, we just filmed a quick tutorial video that shows you exactly how this can be done.

EntryGard Dual Arm Operator

39-031

$29.70

EntryGard Dual Arm Operator

39-032

$29.70

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