replacement balance

A handy person from Moncton, NB, canada says:

We have 4 of these - 2 on each our our vertically sliding wooden doors in a church kitchen. 3 if 4 no longer function as white bushings have broken We are looking for 4 new ones that match. 

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Paul from SWISCO responded:

The manufactured who previously made your window balances is no longer in business. We recommend going with the Series 500 spiral balance with a 17-012 bracket. We will need to know the tube length of the balance so that we can further assist you. Thank you.

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