Bob from SWISCO responded:
October 31, 2019
Thanks for writing in. We can replace this balance for you, but it will have to be custom made both due to the unique length of the metal channel (ending in an X-5/8" increment) as well as the fact that the cord with the metal clip comes out of the bottom nylon shoe, rather than the guts of the metal channel. Can you just confirm that the metal clip at the end of the cord matches the shape of the 62-108? It's important that the style is the same. If it does, I am sending you an email with a custom link to order (2) of these balances. If you have any questions or need a different amount, just ask us here in the discussion thread. Many thanks. |
Bob from SWISCO responded:
November 1, 2019
Thanks for the reply; thanks for the picture of the metal clip, that's exactly what we needed to see. I am emailing you a custom link to order (14) of these balances. If you have any questions or need anything else, just ask here in the discussion. Many thanks. |
Bob from SWISCO responded:
November 4, 2019
Awesome, glad to hear it. Let us know if you need anything else, and many thanks for considering our business. We really do appreciate it. |