Paul from SWISCO responded:
December 21, 2011
Thanks for posting on our discussion board. Does your balance have a letter after the #27? If so, we should be able to determine the stamp option you need from that. If not, we will most likely require the weight of your sash.
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Paul from SWISCO responded:
December 21, 2011
Thank you for the information. That is a peculiar stamp for the S770-28; to confirm that that is indeed the balance you have, can you please take a few pictures of the ends of your balance? That would help us identify what option you would need as well as the appropriate series.
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Tom from SWISCO responded:
January 5, 2012
Thank you for submitting your pictures.
We will need to get the weight of your window sash in order to identify your proper spring. Please remove your window and place it on scale and report to us its weight in pounds. |
Casey from SWISCO responded:
January 10, 2012
35 pound sash, sorry we missed it in the email you sent.
We just added stamp option 28F online for you. The 28" Series 770 with stamp 28F will carry a window sash weight range of 32 through and including 36 pounds This information is based on 2 balances per sash. Balances are designed assuming friction in the jamb weather-strip will carry a portion of the sash weight. Suggested sash weights are approximate. |