replacement channel balance

A home owner from Reno, Nevada says:
Length = 28 in
The only stamp on the metal reads "B.S.I. 2740"
Bottom plastic flange width = 7/8 in
the metal channel is 9/16 in w, and 5/8 in deep
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Bob from SWISCO responded:

Thanks for posting. We'd be happy to replace this balance for you, but it will have to be a custom order due to the unique 7/8" deep balance shoe, our 15-029. I am sending you an email with a custom link to order a pair of these balances. If you need a different amount, just let me know here in the discussion and I'll send another link with an updated amount. Let us know if you have any questions.

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