replacement coil spring system

A home owner from Columbus OH says:
Please see photos. I need pivot shoe holder - it's rather big (almost 1 in in diameter) and a thing that holds spiral in place in the middle of the window
Thumbnail of the uploaded file named E687AFFF-BA22-4BA5-850A-EC6A4C9B551C.jpeg
Thumbnail of the uploaded file named 4DAEA28E-B520-4C45-9F3D-F89E39636EE5.jpeg
Profile picture of Tom
Tom from SWISCO responded:

Sounds like you need a new pivot shoe cam and a new spring cover. We can help with both. 

Cams actually aren't sold separately in most cases, and your shoe is one of those cases. You'll need an all new pivot shoe. I recommend our 15-192, which looks like a great match for your original.

As for the cover, see our 15-156. It looks like you still have the barrel, but just in case you needed that, too, it would be our 15-157.

SWISCO S170 and S171 Coil Balance Assembly
SWISCO S170 and S171 Coil Balance Assembly
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.