replacement crank

A home owner from long beach, CA says:
September 28, 2011
I'm trying to find a replacement crank. The internal parts are stripped. Would you have a replacement for this crank?

Thanks,
Shawn
User submitted photo of their window operator gear.
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Mike from SWISCO responded:
September 29, 2011
Shawn, can you send us a photo of the original crank?
A home owner from long beach, CA says:
September 29, 2011
Yes, I'll take some photos tonight and upload them.

Thanks,
Shawn
A home owner from long beach, CA says:
October 10, 2011
here's a couple more images hope that helps. also it has two arms that open the window. Let me know if there is anything else I can do.

Thanks,
Shawn
User submitted photo of operator handle.
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Mike from SWISCO responded:
October 10, 2011
Shawn, take a look at the 39-104 Crank Handle and compare it to your original, particularly the gear bore diameter (3/8").
A home owner from long beach, CA says:
October 17, 2011
Mike,
It's been broken for so long I forgot what the problem was. There is a nut that goes between the handle and the spindle to keep the spindle in the case. It's stripped. So I don't know if I can get a new nut or I need a whole new unit. Here's a picture of the nut.

Thanks,
Shawn
User submitted photo of crank operator gasket.
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Mike from SWISCO responded:
October 17, 2011
Shawn, we actually recommend you replace the entire handle unit. These pieces are often unavailable for sale separate from their respected handle or operator.
A home owner from long beach, CA says:
October 17, 2011
Mike,
Do you have a replacement that I can purchase? I'm not sure which one I need.

Thanks,
Shawn
Profile picture of Mike
Mike from SWISCO responded:
October 17, 2011
Take a look at the 39-104, see if it matches your original.
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