Tom from SWISCO responded:
February 22, 2018
We should be able to help, but we will need to see the complete operator mechanism. Your top photo only shows the base. If possible, please show us a top-down picture of the whole thing in one shot. You can either remove it from the window or just open the window enough that we can see the rest of it.
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Dave Sr. from SWISCO responded:
February 27, 2018
Hi, Laura. Look at the 39-216 operator to see if this is the operator you are looking for.
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