replacement operator

Quick Learner from 11758
I have 5 panel window in my living room. The 2 left windows (looking outward) are hinged on the right side and the 2 left window are hinged on the right side. The operator with "Truth" embossed on it"on my right-most window is most frequently used. The metal retainer on the right-most window pops out when cranking the window (enough to break the plastic cover overing the inside operator). I have driven the retaining bushing back in (several times now) but it just pops out. I have attempted to secure the bushing that retains the threaded operator using Red Lockite which is stated to be permanent. Operating the window just pops out the retainer. At this point it seems like my only option is to replace the entire operator. How do I go about ordering a new operator? Is there a part number I can order with?
7 Replies
Handy Person from
What is the correct operator Part Number for a replacement
Photo shows the operator with the cover along side. The retainer for the gear that operates the window pops out when closing the window (clockwise rotation). Windows open fine when opening. Red Loctite is not strong enough to retail the splined bushing. I'm guessing that I need a replacement operator. Window is hinged on right side. Operation gear and retainer pops out when open crank is rotated.

1 user uploaded image
Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. You are unfortunately correct: once that gear pops up, it's a true a sign as any that the operator has worn down and must be replaced. We can help, but I'd like a clearer picture of the link arm(s) that jut out the back of the operator and push and pull the window open and closed. If you can show us a picture of those link arm(s), we should be able to narrow this down for you. 

Handy Person
WHat is the part number for a replacement operator (picture below)
2 user uploaded images
Bob
Bob from SWISCO
SWISCO
Expert

It's difficult to tell what your operator is while it's still installed, but a good place to start might be our 39-031. I recommend that you carefully review its design and size, indicated in the diagram below, to verify whether it's a match. If it differs in any way, let me know how and we can find something better for you.

Dimensions for 39-031
Dimensions for 39-031

Handy Person from New York

I removed the wooden cover over the operator and is looks just like your photo except for a circular gear cover (strap) from the left to right of the helical gear. With the wood trim cover removed I can readily remove and replace the operator so I will order one.

Thankks for the support.

I do have pictures if you'd like them for your collection:)

Craig

Tom
Tom from SWISCO
SWISCO
Expert

Awesome, thank you for the order, Craig! We appreciate it.

I don't think the gear design you described will be a dealbreaker, but I'd be happy to look over any other photos you may have, even if just to keep them for posterity. We always appreciate having references for future cases!

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