replacement part

A quick learner from fla says:
attached i a photo of the sticker on the window
I am looking to repair the other picture showed, it seen the spring is no longer attached to it. Can you assist on what part i need??
Thumbnail of the uploaded file named 9417A1B1-1E4E-4815-900F-A2483B56F053.jpeg
Thumbnail of the uploaded file named CDB37DE6-182E-4D4D-8A02-C7B708790E87.jpeg
Profile picture of Casey
Casey from SWISCO responded:

Hello, thank you for writing in! Take a look at our 15-167 and 15-179. In order to determine the correct pivot shoe substitute you will need to remove your pivot shoe from the window and ascertain the width and depth of the shoe. For more information on how to remove your pivot shoe, take a look at the associated videos. 

How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.