replacement part

Landlord from Massachusetts, United States
May 15, 2024 11:35 am
lower sash balancer? see photo circled in red. Paradigm new construction window from 2020 60.5" x 31.5"

lower sash will not stay up.
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Casey
Casey from SWISCO
May 16, 2024 1:26 pm
SWISCO
EXPERT

Hello,

We'd be happy to look into this for you but we would need to start by seeing an intact pivot shoe fully removed from the window to compare to our inventory. We'll also need you to write out the exact width and thickness to narrow down your options. Thank you! 

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