replacement part for sliding (non-tilting) window channel balance

A home owner from san jose, CA says:
I need to replace 6 of the pictured sliding (non-tilting) window channel balances.
The uploaded photos should show the shape of the end cap plastic parts.

The measurements are as follows.
Length: 24 inch
Channel width: 1/2 inch
Printed name: 23.4 GO CALDWELL

Thumbnail of the uploaded file named IMG_0371.jpeg
Thumbnail of the uploaded file named IMG_0372.jpeg
Thumbnail of the uploaded file named IMG_0373.jpeg
Thumbnail of the uploaded file named IMG_0374.jpeg
Thumbnail of the uploaded file named IMG_0434.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for writing in. See our S380-24 or S385-24. The only difference between these two balances is the 'depth' of the bottom nylon shoe, so compare both with your old hardware to see what matches best. You will need a stamp option of 2340. 

A home owner from san jose, CA says:
Thank you Bob for your kind reply!
Profile picture of Bob
Bob from SWISCO responded:

You are very welcome. Glad we could help. 

How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.