replacement parts

A quick learner from Suffolk says:
December 12, 2016
Hello,
Attached are two photos of my problem. I think I need the plastic clips that attach to the counter weight. Symptoms are the windows will not stay up. Please let me know if you carry the parts I need, or if you can direct me in the right direction.
Thank you,
Mike
User submitted image of their window hardware.
Profile picture of Paul
Paul from SWISCO responded:
December 14, 2016
I'm afraid the parts you're showing are no longer available. That said, we have a couple replacement parts that I think could still work for your window. Regarding the pivot shoe, can you check its width and thickness? If they're 1-1/2" x 1/2", I would recommend our 15-135 pivot shoe. It should still work with your old balances. If you also need a new balance, consider our Series 770 channel balance.
Pivot Locking Shoe, 1/2" Thick
Pivot Locking Shoe, 1/2" Thick
15-135
$2.57
12" Series 770 Balance
12" Series 770 Balance
S770-12
$10.98
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
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