replacement sash guides

Home Owner from Scottsdale, Arizona
I recently received from you a parts order that included 18-064 sash guides for repair of my Jordan windows. Unfortunately, I continue to have a problem locating the specific sash guide for my application. Several years ago I ordered a quantity of 18-009 sash guides, believing they were the closest replacement. They worked, but I can only use the top screw since the space between the two screw holes of the 18-009 is too close together, i.e., the bottom screw does not line up in my application.

I recently had the need to purchase some additional window parts from you so I thought I would try again to see if I could find a better replacement for my original sash guides. After reviewing yours parts list, I decided to try the 18-064 sash guide, but they also don
User submitted a diagram of a top sash guide.
2 Replies
Paul
Paul from SWISCO
SWISCO
Expert
Sorry to hear you are having trouble locating the proper guide. Perhaps I can provide some insight that may end this sash guide mystery. How about try taking a look at our 18-166 top sash guide. This may be the one you have been searching for.
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