replacement screen door rollers

A home owner from Gilbert, AZ says:
I bought some new rollers from swisco and they are slightly different than the ones I'm replacing. I was wondering if your company carried the one I'm trying to replace. Please see the enclosed picture which shows the one I bought from swisco and the one I'm trying to replace. Thanks, Scott
User submitted photo of original roller vs. Swisco roller.
Profile picture of Mike
Mike from SWISCO responded:
I'm sorry to hear the 84-095 Moss Roller didn't work out for you. Take a look at the 84-050 Screen Roller, it is thicker than the 84-095.

In order to help us research, please give us dimensions of your original roller.
A quick learner from Gilbert AZ says:

You are correct. I checked out the dimensions in the link you gave me and it looks like I ordered the wrong ones. I should have been more careful. I put a request in for a return already. Thanks for you help.

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at