replacement sliding door sliders

A handy person from nj says:
February 5, 2012
Can you kindly give me an email address so that I can sent photos of the referenced for you to ID? I cannot seem to attach photos in this format. Thanks.
User submitted picture of sliding door roller and handle.
Measurements for door roller.
Profile picture of Tom
Tom from SWISCO responded:
February 10, 2012
Thanks for posting, and for the detailed pictures! Can you please confirm the diameter of your wheels? Looking at the style of your tandem roller, I think they would be closer to 1-1/4".

If they are, indeed, 1-1/2", please take a look at our 81-149 Stainless Steel Sliding Glass Door Tandem Roller. While the 81-149 has 1-1/4" diameter wheels, they are adjustable so it shouldn't make too much of a difference.

As for the handle, can you please send us a picture of the inside lock? That will help us identify what handle set you would need.
A quick learner from NJ says:
February 10, 2012
How do I measure the wheels? froms "side to side" or "right to left?" I will send additional handle photos this afternoon when I get to my other computer. Thank you
Profile picture of Tom
Tom from SWISCO responded:
February 10, 2012
Please refer to the following image to see an example of the measurement we require.
A SWISCO example of a tandem roller wheel diameter.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.