replacement wheels

A contractor from Bayside, NY says:
I have had these silverline doors for years and I noticed that the wheels on one of the doors had worn out. I attempted to take them out and replace them but I had ordered the wrong replacement wheels from your company. If at all possible, could you determine which wheel replacement is suitable for the screen door? They appear to be spring bound but I cannot tell.
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Casey from SWISCO responded:

Hello,

We'd be happy to help but we'll need to see a photo of the original roller removed from the door, along with dimensions. Thank you!


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