replacement window balances for Alenco

Home Owner from Texas
I need 6 window balances, complete set. Alenco windows 1986. The metal track is 28" long, width is half inch. The weight of the window is 20.2 pounds. The number stamped on the side is 27C. Hope you can help me. Thank you.
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Tom
Tom from SWISCO
SWISCO
Expert

I'm not sure what you have, unfortunately. We have dozens of different balances with these stamps. They're not product codes or anything, they just indicates the strength of the spring. Our service requires clear and unobstructed photos of the hardware in question at minimum.

In order to figure out what Series this is, I need you to remove an undamaged version of this balance from the window and show me clear pictures of the top and bottom nylon fittings. I will also need to know the dimensions of these fittings.

Home Owner from Texas
Here are the phots
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Tom
Tom from SWISCO
SWISCO
Expert

Thank you! Based on what I see here, you have either our S351-28 or S390-28 depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

A stamp of 27C usually corresponds to our 2730 stamp option. This carries 13 through 19 pounds, though, so it falls short of your given sash weight of 20.2. You may want to bump that up to the 2740 stamp instead.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.

Home Owner from Texas
thank you for the quick response, the shoe is 1 and a eight" and I want to go with the 2740 for the weight
Tom
Tom from SWISCO
SWISCO
Expert

Great! That'd be our S351-28. All orders can be placed on our site at your convenience. 

Please feel free to reach out if you had any follow up questions and we'd be happy to assist.

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