Paul from SWISCO responded:
November 11, 2014
The Series 371 looks close, yes, and as long as the dimensions of the nylon attachments match I think it's a good place to start. As for the stamp, 18 D usually corresponds to our 1840 option, but you should weigh your sash just in case.
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Paul from SWISCO responded:
November 25, 2014
Great! I agree, 1840 is perfect based on your sash weight. As for the top sash guides, they actually serve an important function. They keep the balances in place while the sash operates. Without them, the balances would just shoot out above the sash. A good example would in fact be your other windows, where the top sash guides have broken.
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Paul from SWISCO responded:
December 8, 2014
No, that should about do it for you in this case.
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