We may be able to help, but we will need more information. If possible, I would like to see a picture of the complete balance, as well any number stamped on it. Also, does the balance channel fit in the top jamb of the window, or on the side behind the jamb liner? Finally, let me know the the weight of your sash.
Hi, Paul,
It looks like you never got an answer from this customer. Sad, because these are the exact balances I have for my windows.
Pella Architect double hung windows from 1993. The balances are breaking. On the back of the balance is stamped 4030.
Here are some pics of the balances. Can you supply replacement balances for these windows? The sash weighs approx 32 pounds. The channel is 40 inches long.
What other information can I get to you?
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Same issue here: Architect Series Pella from 2001. Balance is 32 inches long, and marked "3230 B.S.I. NC". Root cause of failure is a broken sheave on the double pulley that travels along with the moving (top) end of the spring. If I could get a replacement double pulley I could re-string and repair the balance. Any ideas?
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I am having the exact same issue with several windows ( Pella designer series ) in my home. I contacted Pella to try and purchase new ballencers for my windows, that were purchased in 2001. If they would have had replacement ballences, they were going to cost $200.00 for bottom sash ballences only ,per window. After a week they let me know they no longer made replacement ballences, for my windows. Like the earlier thread mentioned, the failure is the plastic pulleys the block and tackle style, spring loaded , ballences. I believe the double pulleys could be replaced with metal ones. That would fix the ballencer. In my case the friction on the pulleys from the cord melted the plastic pulleys. So the cord rides deep inside the pulley rather than in the pulley grooveits supposed to be in. This issue is a design problem. Needless to say there is NO help from pella