replacing two window channel balances and base

A home owner from NH says:
May 3, 2018
The numbers on the channel are 2520 . BS! GL
Thumbnail of the uploaded file named IMG_0626.JPG
Thumbnail of the uploaded file named IMG_0625.JPG
Thumbnail of the uploaded file named IMG_0624.JPG
Thumbnail of the uploaded file named IMG_0623.jpg
Thumbnail of the uploaded file named IMG_0622.JPG
Profile picture of Tom
Tom from SWISCO responded:
May 8, 2018

We can replace the channel balance for you, but I'm afraid we cannot replace the white vinyl cover. The balances will also have to be specially made. I will email you an order link and price quote for 2 right now. If you'd like more, please let me know here and I'd be happy to change it.
A home owner from New Hampshire says:
May 11, 2018

These two balances will be fine but I will need two pivot shoes as well. Can you add that to the other items and I will order these.

Thanks,

Chris

Thumbnail of the uploaded file named IMG_0621 (1).jpg
Profile picture of Tom
Tom from SWISCO responded:
May 14, 2018

Sure, that looks like our 15-208. Look it over and see what you think.
A quick learner from New Hampshire says:
May 19, 2018
I received the two new window channel balances and pivot shoes and replaced them. My problem is that the window is still not balanced by the new balances. The sash , although attached to the new channels and the pivot shoes drops quickly with a dangerous thud to the bottom when I try to keep it open. Am I missing something?

Chris George
Profile picture of Tom
Tom from SWISCO responded:
May 21, 2018

Can you tell me the weight of your sash? We based the spring strength on the stamp you gave us, 2520, which carries a sash weight of 9 through 15 pounds. 
Heavy Duty Pointed Hook
Heavy Duty Pointed Hook
62-105
$0.74
Rivet, 3/32" x 5/8"
Rivet, 3/32" x 5/8"
62-005
$0.17
Pivot Lock Shoe, 9/16" Thick
Pivot Lock Shoe, 9/16" Thick
15-208
$3.57
How to Replace a Channel Balance Attachment
How to Replace a Channel Balance Attachment
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
How to replace an accessory on a channel balance
How to replace an accessory on a channel balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.