replavce Andersen sash balances - late 1980s window

A quick learner from South Deerfield, MA says:
Need to replace sash balances on Andersen window. i think it is late-1980s.

The most prominent number on it is 11600 - 17. But other posts tell me that number is irrelevant.

Then the number in the photo is, as best I can read it: BE17 9#27 2-87.

Pls advise.
Thumbnail of the uploaded file named tempImageK8rkvx.gif
Profile picture of Casey
Casey from SWISCO responded:

Hello,

The 9#27 stamp on your part indicates that you'll need the 24-939 Andersen sash balance for your repair. Take a look and thanks for posting. 

A quick learner from South Deerfield, MA says:
Swisco - excellent! Video showed how to solve my problem. Concise and well done. Casey replied to my inquiry promptly and steered me to correct part. If only more companies were on the ball like this.
Profile picture of Casey
Casey from SWISCO responded:

We are happy to help and appreciate your business! Please let us know if you need anything else. 

How to replace an Andersen Window Balance
How to replace an Andersen Window Balance
VIDEO
WATCH >
Andersen's Narroline Sash Balances
Andersen's Narroline Sash Balances
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.