ChamberDoor
Model VSTB32BZL
SKU: 66VSTB32BZL
CODE: 6283
from door label
Retrainer strips on the hinge side and top are no longer holding the glass in at the top and top half of the hinge side. They seem really small; Outside rail
retainer strips
Handy Person from 75243
May 23, 2023 5:17 pm
4 Replies
Emily from SWISCO
May 25, 2023 11:09 am
Hello there!
Thank you for reaching out to us. We might be able to help with this but I will need more information to confirm. Can you remove an undamaged sample and show us a photo of the end profile?
Handy Person from 75243
May 25, 2023 11:43 am
Okay attempt number three. I can't get this statement to stay in here so I can email it back to you. I had a contractor come by yesterday and he looked at the door and said that he didn't think the problem was the retaining strips. He said that he thought that it was a case of fatigue because the door is very very old and thinks that the metal is not square anyway he's recommending that the door be replaced instead of us trying to find 30 plus year old retaining strips.
Emily from SWISCO
May 25, 2023 1:32 pm
It sounds like you have everything sorted. If you have any other hardware questions just let us know!