Hello, this is from a jeld wen window. It's 25'' long and 1/2'' wide and 5/8 deep. the code on it is 24-5 HG5 CMC 54
Please let me know which replacement I should get. I couldn't find any with the roller on the bottom like this one.
Thank you
roller on bottom with full back
Quick Learner from monterey
May 29, 2024 8:09 pm
2 user uploaded images
5 Replies
Emily from SWISCO
May 31, 2024 2:59 pm
Hello there! Thanks for reaching out to us. We can help supply replacements for this balance. It must be a custom order due to the pulley wheel built into the bottom fitting though. Can you confirm the number of balances you're looking to order? I can draft a price quote from there.
Quick Learner from monterey
Jun 1, 2024 5:06 pm
I really only need 1, but due to it being custom I'll get two for when the next one fails!
Emily from SWISCO
Jun 3, 2024 8:23 am
We always recommend replacing the balances on both sides of the window. Pairing a new balance with an old one would only cause the new hardware to wear out much faster as it'd have to pick up the slack for the weaker counterpart. Just something to keep in mind!
Quick Learner from monterey
Jun 4, 2024 6:19 pm
Makes sense!