roller pops out of guide

Quick Learner from colorado
I have a window that the bottom roller comes out of the guide when you open the window then try to close. I also need window crank covers and handle for this window.
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5 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

Unfortunately, we do not carry replacement parts for the casement window hardware shown in your photos. I'm sorry that we won't be able to assist with this repair but please let us know if you have any other hardware questions. Thanks for posting.

Quick Learner from colorado
Any chance you know the brand of window or hardware??
Casey
Casey from SWISCO
SWISCO
Expert

We do not have a record of the manufacturer of these parts. If you haven't already, I would recommend checking the window frame for a manufacturer sticker so that you can try reaching out to them directly. 

Quick Learner from colorado
thank you
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