rollers for patio screen door

A quick learner from Hendersonville, NC says:
November 12, 2015
I need to replace top and bottom roller wheels. One set spring loaded and one not. I don't know how to remove these rollers so I'm sending photos and measurements in the hope that you can identify the models from that info.

When installed, the approx. dimensions for these wheels are:

2-3/8" L X 5/16" W with a 1" diameter wheel
User submitted photo of their door hardware.
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Paul from SWISCO responded:
November 12, 2015
This looks like our 84-083. They are just pushed into the door, so you should be able to pull it out of the door to confirm that the 84-083 is a match.
A quick learner from Hendersonville, NC says:
November 17, 2015
Can I use the 84-083 for both bottom and top rollers?

Thank you, Ron K.
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Paul from SWISCO responded:
November 17, 2015
Yes, it can be used for both the top and bottom.
A quick learner from Hendersonville, NC says:
November 17, 2015
Sorry to have to come back to you again but my simple replacement exercise has not gone well. When I installed the new ones, only one had a freely working spring. The others jammed. Wheels turn ok, but no, or. difficult, spring movement. Any suggestions?

Thanks, Ron K.
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Dave Sr. from SWISCO responded:
November 18, 2015
Check to see if the adjustment screw is getting hung up in the door rail. That could be what is preventing the spring action. Also, see if the cut out opening were the wheel is inserted is bent and holding up the wheel.
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