rolling guide and corner bracket for bi-fold doors

A quick learner from San Diego says:

June 29, 2019

I think one of the rollers disintegrated, but I cannot find any remnants of it. Picture shows a good one from one door section that still works. Another picture shows the one with the missing roller. Can rollers be replaced without replacing whole assembly?

John Sterling, Folding closet mirror door, 2-section, bifold on each. Missing rolling guide on one side

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Tom from SWISCO responded:

July 5, 2019

Hello, John! Thanks for posting. You can't replace the wheel by itself, but you can get away with just replacing the roller guide. Start by looking at our 23-120 and see if our dimensions match up to your original part, especially the size of the pin that goes into the door and block. If they differ in any way, let me know exactly how and we can try to find a better match.

A quick learner from San Diego says:

July 12, 2019

Thanks. I just go the 23-120 in the mail today. Do you happen to know the proper installation procedure? I intend to just try to yank the old one out by the stem with a a pair of pliers. Hopefully it is not glued into place in that plastic receiver module inside the mirror frame.

A quick learner from San Diego says:

July 13, 2019

I probably should have waited for a reply, but went ahead and pulled the old roller guide using a thin sheet of rubber and a screw driver. I ended up with a loose spring (the roller shaft is spring-loaded of course), but it came off. I then used a rubber mallet and the piece of thin rubber to try and pound the new roller guide into place. Was within 1/2" of completion when some plastic broke and another spring bounced into view. It was from the new roller guide. Unfortunately, for now I cannot get the new guide out of the receiver hole that I've driven it into.

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Tom from SWISCO responded:

July 15, 2019

Sorry to hear you're having trouble. These are made to be tight so that they won't fall out. Your method of using a piece of rubber and mallet is usually what we suggest, actually, so I'm not sure what the problem may have been. It sounds like some of the old guide was still in there and may have gotten in the way of the installation of the new part.

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