rotating arm

A home owner from montreal says:
Good day

I would like to replace the rotating arm as showed on the picture. The part that attaches to the window is loose and does not hold. SO the mechanism does not work anymore.

could you indicate the righ piece to order?

Thank you
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Casey from SWISCO responded:

Hello,

Take a look at the parts that we've related for you, including the 39-220B and 39-221B Encore operators, to your original hardware. Thanks for positng! 

39-545 : Truth Snap-Stud Bracket
Truth Snap-Stud Bracket
39-545
$2.60
VIEW >
39-546 : Truth Snap-Stud Bracket
Truth Snap-Stud Bracket
39-546
$2.60
VIEW >
39-398SS : Stainless Steel Sash Stop Device
Stainless Steel Sash Stop Device
39-398SS
$30.80
VIEW >
36-048 : 2-Bar Hinge Set, 10
2-Bar Hinge Set, 10"
36-048
$17.46
VIEW >
39-220B : Encore Dyad Sill Mount Operator, LH
Encore Dyad Sill Mount Operator, LH
39-220B
$25.60
VIEW >
39-221B : Encore Dyad Sill Mount Operator, RH
Encore Dyad Sill Mount Operator, RH
39-221B
$25.60
VIEW >
How to Install a Sash Stop Device on a Casement Window [1080p]
How to Install a Sash Stop Device on a Casement Window [1080p]
VIDEO
WATCH >
How to Replace a 2-Bar Hinge Set on a Casement Window
How to Replace a 2-Bar Hinge Set on a Casement Window
VIDEO
WATCH >
How to install an Encore dyad operator
How to install an Encore dyad operator
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
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